Coil Steels Quality Management System
Complying with the ISO 9001 Quality Management System demonstrates our company’s commitment to delivering quality sheet and coil products, customer satisfaction, and continuous improvement. It provides our customers with confidence in our ability to meet their needs, enhance operational efficiency, manage risks effectively, and consistently deliver sheet and coil products and services of the highest standards.
To complement our BlueScope sheet and coil product range we also carry a wide range of high-quality, imported steel products that are not readily available from other sources. All of these products are certified to comply with Australian specifications and quality standards.
Complying with the ISO 9001 quality management system brings several benefits to our customers:
- Enhanced Quality: ISO 9001 sets rigorous standards for quality management, ensuring that we have effective processes in place to consistently deliver high-quality sheet and coil products. By complying with these standards, our customers can expect products that meet their expectations in terms of performance, reliability, and durability.
- Customer Satisfaction: ISO 9001 emphasises customer focus and requires Coil Steels to identify and address customer requirements. By complying with these requirements, we aim to enhance customer satisfaction by delivering sheet and coil products that meet specifications, providing excellent service, and resolving any issues or complaints effectively and promptly.
- Improved Processes: ISO 9001 encourages Coils Steels to continuously improve our processes and operations. Through regular reviews, audits, and evaluations, we aim to identify areas for improvement, implement corrective actions, and optimise our processes to enhance efficiency, productivity, and overall performance. This leads to better sheet and coil products, shorter lead times, and more streamlined operations, ultimately benefiting our customers.
- Risk Management: ISO 9001 emphasises the identification, assessment, and mitigation of risks within Coil Steels. By complying with this standard, we can proactively manage risks that may impact product quality, delivery schedules, and customer satisfaction. This helps to minimise disruptions, avoid costly errors, and ensure a smooth and reliable supply of products to our customers.
- Continuous Improvement: ISO 9001 promotes a culture of continuous improvement, encouraging Coil Steels to strive for excellence and constantly seek ways to enhance our processes and performance. By complying with this standard, we commit to ongoing evaluation, learning, and refinement, leading to long-term improvements in product quality, customer satisfaction, and overall business success.
Overall, complying with the ISO 9001 quality management system demonstrates our company’s commitment to delivering quality sheet and coil products and services.
